Plumbers · Nuneaton
Call answering service for plumbing businesses
For plumbers who miss calls while they're on a job. We answer in your company name and text you the job. A leak that rings out is often booked by the next van.
How it works for plumbers
- Point overflow or after hours to Trade Line. Keep your number.
- You set the rules: greeting, hours, what to take on a burst pipe, what to refuse.
- The line answers that way — British voice, your firm name.
- Name, number, postcode, whether anything is flooding, and the rest you asked for go to your phone by text and email.
What the line can take
- New work and “can you come today”
- Messages while you are on a job
- Burst pipes, no heating, blocked drains
- Boiler not firing
- Landlord or tenant access
- A bathroom quote that can wait
- Issues on a job you already have
How this saves money
A missed evening call is often a paid call-out that never comes back. A van sitting idle costs more than the line. No extra staff, no second mobile that nobody picks up, no contract. Basic £39 a month, 80 calls included. 14 days free once the line is live.
You stay in control
Greeting, hours, questions and refusals are yours. Change them in Client login. Not a fixed hello, take the job, goodbye script.
A local line
Nuneaton-based line for plumbers across the West Midlands and the wider UK. In-person setup locally around Nuneaton, Coventry and Bedworth if that helps.
Get set upFAQ
- Will it send a burst-pipe caller to the next plumber?
- No. It takes the address, postcode, whether it is isolated, and any flooding, then texts and emails you. You decide whether to go.
- Does it cover after hours?
- Yes. Day, evening and weekend are on every plan. After-hours is where a lot of plumbing work is won or lost.
- What does it cost?
- Basic £39 a month, 80 calls included. Premium £79 a month, 200 calls included. Premium+ £149 a month, 500 calls included. Extra calls are 80p each on every plan. 14 days free once the line is live, not when you create the login. No contract. Live within 24 hours of a complete application. You keep your number.
- Do I give up my number?
- No. You keep it and divert overflow or after hours.
- What is a plumbing answering service?
- Someone, or a line, answers your plumbing calls in your company name when you cannot. Trade Line takes the address, whether anything is flooding, and a number, then texts you the job. You keep your own number.
- Do answering services work for small plumbing companies?
- Yes. A one-van firm misses calls because the plumber is under a sink, not because the firm is small. The line covers those gaps without a second person in the office. There is no contract.