Heating & gas engineers · Nuneaton
Call answering service for gas and heating businesses
For heating engineers who miss calls while they're on a job. We answer in your company name and text you the job. A no-heat call on a cold morning does not wait while you are on another breakdown.
How it works for heating & gas engineers
- Point overflow or after hours to Trade Line. Keep your number.
- You set the rules: greeting, hours, breakdown versus service, what to refuse.
- The line answers that way — British voice, your firm name.
- Name, number, address, no heat or no hot water, and boiler age if they know it go to your phone by text and email.
What the line can take
- No heating and no hot water
- “Can you fit me in today”
- Boiler age if they know it
- Landlord calls
- Annual service versus breakdown
- Quote requests
- Issues on a boiler you already service
How this saves money
A no-heat call that goes unanswered is paid work the same morning for someone else. The line is cheaper than that job. No extra staff and no contract. Basic £39 a month, 80 calls included. 14 days free once the line is live.
You stay in control
The line does not diagnose. You set the questions. Greeting, hours and refusals are in Client login.
A local line
Nuneaton-based line for heating engineers across the West Midlands and the wider UK. In-person setup around Atherstone, Nuneaton and Bedworth if you want it.
Get set upFAQ
- Will it tell them what is wrong with the boiler?
- No. It takes the call and the address. It does not diagnose.
- Can it split a service from a breakdown?
- Yes. You set that question so the message says which one it is.
- What does it cost?
- Basic £39 a month, 80 calls included. Premium £79 a month, 200 calls included. Premium+ £149 a month, 500 calls included. Extra calls are 80p each on every plan. 14 days free once the line is live, not when you create the login. No contract. Live within 24 hours of a complete application. You keep your number.
- Do I keep my number?
- Yes. Divert overflow or after hours. Customers keep the number they already have.
- Is there a call answering service for gas and heating engineers?
- Yes. Trade Line answers heating and gas calls in your company name. It takes no heat or no hot water, the address, and a number. It does not diagnose the boiler.
- Can heating engineers use an answering service on breakdowns?
- Yes. Breakdowns are when you are least able to answer. The line takes the next no-heat call and texts you, so you can decide whether to go when you finish the job you are on.