Refunds and cancellation

Last updated: 17 September 2026

Trade Line is month to month. There is no contract. Card payments are taken by Stripe.

14-day trial

Every plan starts with 14 days free. Cancel before the trial ends and you pay nothing for that trial.

How to cancel

Cancel from Client login (Plan) or email tradelinereceptionist@gmail.com. Cancellation takes effect at the end of the current billing period. The line stays on until then.

Refunds

Paid months already started are not refunded, except where UK consumer law requires it. Unused answered-call allowance does not roll over and is not cashed out. Extra answered calls at £0.80 are billed as used.

Questions: tradelinereceptionist@gmail.com or +44 2475 420171.