Garage & mechanics · Nuneaton
Call answering service for garage businesses
For garages who miss calls while they're on a job. We answer in your company name and text you the job. A new MOT and “is my car ready” are not the same call, and both get lost if the ramp phone rings out.
How it works for garage & mechanics
- Point overflow or after hours to Trade Line. Keep your number.
- You set the rules: greeting, hours, collection calls versus new work.
- The line answers that way — British voice, your firm name.
- Name, number, registration if you ask for it, and what they need go to your phone by text and email.
What the line can take
- MOT due
- Breakdown messages
- “Is my car ready”
- Parts delays
- Courtesy car questions you choose to take
- New work and quote requests
- Issues on a job already in the workshop
How this saves money
A missed MOT booking is a bay that stays empty. The line costs less than one lost service. No extra receptionist and no contract. Basic £39 a month, 80 calls included. 14 days free once the line is live.
You stay in control
You can separate “ready for collection” from new work. Greeting and hours are in Client login.
A local line
Nuneaton-based line for garages across the West Midlands and the wider UK. In-person setup around Coventry, Bedworth and Nuneaton if you want it.
Get set upFAQ
- Can it split “is it ready” from a new booking?
- Yes, if you set that rule. The message says which one it is.
- Will it promise a courtesy car?
- Only if you tell it to. Otherwise it notes the question and sends it to you.
- What does it cost?
- Basic £39 a month, 80 calls included. Premium £79 a month, 200 calls included. Premium+ £149 a month, 500 calls included. Extra calls are 80p each on every plan. 14 days free once the line is live, not when you create the login. No contract. Live within 24 hours of a complete application. You keep your number.
- Do I keep my number?
- Yes. Customers keep ringing the workshop number.
- What is a garage answering service?
- A line that answers the workshop phone in your garage’s name. It can separate “is my car ready” from a new MOT or service, then text you the registration and what they need.
- Will an answering service work when the workshop is on the ramp?
- Yes. That is when the front desk phone usually rings out. The line takes the call so a new booking is not lost to the next garage.